Frequently asked questions
Answers on choosing capacity, hot water tanks, installation and EKII support. If your question is not here, call or write to us.
Air-to-water heat pumps and heating
- EKII support for a heat pump: conditions and how to applyLatvia’s EKII household programme (Cabinet Regulation No. 531) covers up to 70% of the heat pump equipment cost when it replaces or supplements an existing heating boiler. The Environmental Investment Fund (Vides investīciju fonds) decides eligibility and the amount in each case.
- How to choose heat pump capacityFloor area gives you a first shortlist. To choose precisely you need the building's heat loss and the water temperature your heating system needs.
- With or without a hot water tank?Choose the tank by how much hot water you use, the space you have and how the water is heated. The number of people is only one of the factors.
- When does the electric backup heater switch on?The backup heater helps when the heat pump alone is not enough. Its output is not compressor output.
- Where to put the heat pump outdoor unit?Where the outdoor unit stands decides its airflow, where the water drains, how easy it is to service and how much you hear it.
Air conditioners and air-to-air heat pumps
- Air conditioner or air-to-air heat pump?Both cool and heat. They differ in how well they suit regular heating and how much heat they give in frost.
- How to choose an air-to-air heat pumpThe catalogue has NØRDIS, GREE, Midea, Daikin and Panasonic series. Compare a specific model and size: a series usually comes in several sizes, each with its own figures.
- What does air conditioner installation include?When comparing quotes, check what the installation includes. A starting price can cover very different amounts of work, so ask for a written quote before signing.


